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This
General Insurer required a project management system to
support a busy and growing IT department of over 100 staff.
The requirement was for a product that featured an intuitive
planning tool that could efficiently support allocation of
appropriate and available resources to project and operational
work. Historically, project tools had not been successful in
this company as they failed to collaborate: ·
Operational
work ·
Project
work ·
Time
recording ·
Progress
reporting Typically,
these functions were supported by disparate systems that did
not communicate with each other and the stage had been reached
where the IT department was in a constant state of
re-planning. The implementation of PriorityOne included the conversion of 5,000 projects (many of which were completed) to enable the intelligence to be built-in from day 1. The immediate benefit delivered by the planning feature was to visualise the over and under-allocation of resources (current and historic). PriorityOne enabled the Development Manager to delegate much more responsibility for projects in the knowledge that the collaboration optimised the use of resource without risk of over allocation. Also, PriorityOne was readily available as a network application so that all key information could be viewed as required by authorised users.
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Gartner
Group (1998)
“Project success rates for normal Application Development environments are dismal. Without transparent, brutally honest planning and project management, development projects will yield the same results every time – and at increasing cost. Inadequate, incomplete, impossible or misleading project plans will cause organisations with poor planning and reporting processes to fail….. and at rates that are double that of organisations who employ rigorous and objective planning techniques. It represents a ‘bet-the-business’ process, whose failure could mean the collapse of the business itself”.
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