Some examples of PriorityOne's fully integrated options.

			Time Recording

Unlike other solutions in the market that provide a "blank sheet of paper" for the user to complete (reactive timesheet) we use the workflow manager to pre-fill the task workload for each resource (proactive timesheet). This makes completing the timesheet simple and quick for the user and ensures time is recorded correctly against the task worked.  Demo - Timesheet

			Skills Matrix

The skills configuration is defined by the business to reflect the levels and categories required to reflect appropriate skills. .

At each level a resource can be attributed a skill and a Competence/Recency level. This provides greater focus when querying appropriate resources for matching to a work task.  Demo - Skills Matrix

			Mobile Telephony

Gentec offers an application for download to a Java enabled mobile telephone or PDA.  Once installed, the resource timesheet workload is downloaded to the mobile telephone for the resource to update time spent and changes in status.  On synchronisation, time booked and changes in task status is uploaded to the server and the updated task list is sent to the mobile telephone.  The entire process is security encrypted and password protected.   Demo - Mobile Tasks

			Incident Logging

The incident logging system has been designed to run as a Web application allowing people who are not registered users of the PriorityOne system to log incidents by creating tickets which when qualified can be progressed and managed by PriorityOne.   Demo - Incident logging